MAYBE THEY SHOULD GIVE MCDONALD'S WORKERS HAZARD PAY

Blood-curdling screams as woman hurls BOILING hot coffee at McDonald's manager during petty dispute

 

By Wilko Martinez-Cachero 

 

Daily Mail

Nov 6, 2025

 

 

 

A 48–year–old Michigan woman hurled boiling hot coffee at a McDonald's manager 

 

A Michigan woman chucked a cup of freshly–made, scalding hot coffee at a hapless McDonald's manager during an argument over a refund, sparking a police investigation.

The shocking incident, which was captured on camera, took place in Saginaw, Michigan, at the McDonald's on 3700 Dixie Highway.

Footage from Tuesday morning showed the enraged woman confronting the fast food establishment's manager and apparently demanding a refund.

As the argument escalated, the manager turned her back on the female customer.

That was when the woman, 48, opened the coffee cup's lid and hurled the piping hot drink at the McDonald's manager.

'F**k you, b***h,' she yelled.' 'Catch that hot a** coffee.'

Buena Vista Township Police told the Daily Mail the manager had suffered minor burns.

Detective Russ Pahssen added that authorities quickly learned who the woman hauling the coffee in the video was after he shared the incident on Facebook.

 

The manager suffered minor burns from the shocking altercation, according to Buena Vista Township Police

The argument happened in Saginaw, Michigan, at the McDonald's on 3700 Dixie Highway

 

'Before you know it, people were just reaching out to me,' he told the Daily Mail.

Pahssen said officers had not found the woman yet, but had a warrant out for her arrest.

Authorities have requested the woman be charged with felonious assault, although that could be tweaked to a misdemeanor depending on the manager's injuries.

The woman lived in the area and her home address was listed as 'two or three' blocks from the McDonald's.

Video of the spat began with the customer repeatedly accusing the manager of lying, as she sought a refund for two food items.

'You're a liar,' she said. 'Why are you lying?'

The manager calmly responded that orders after 10.15am would be refunded, and attempted to explain how the woman would be charged for her purchase.

 

The customer stormed off after chucking the hot coffee at the McDonald's manager

She was apparently demanding a refund for the sandwiches she had ordered before losing her temper

Detective Russ Pahssen said authorities had identified the customer chucking the coffee at the McDonald's manager and had a warrant out for her arrest

 

'You've got your coffee,' the manager said. 

'That's all that you were charged for. Your refund will take up to 48 hours.'

The heated exchange continued as the female customer confronting the manager grew increasingly belligerent, prompting bystanders to look on in shock.

The customer claimed to have been at the McDonald's for more than one hour and demanded an apology.

When the manager walked away to defuse the argument, the customer unlidded her cup and flung the coffee at her.

The video ended with the manager hysterically screaming as the customer walked out of the McDonald's.

An initial call to the McDonald's location seen in the video was picked up but further calls went unanswered.