Monday, November 18, 2019

UNINTENDED, BUT HARDLY UNEXPECTED, CONSEQUENCES

by Bob Walsh

It seems that the change in bathroom policy for Starbucks, made a few months back after an unfortunate incident, has had a significant effect on the traffic in the stores.

Overall the chain has had a 6.8% drop in store attendance per month since May of 2018 when they started allowing "customers" to come in and use the tables and bathrooms without ordering. It is believed that this is being caused by actual customers coming in and fining the bathrooms dirty and the tables crowded.

It should be noted that this survey was compiled by SafeGraph, an independent company that does their work by charting smart phone locations and times and was NOT done by nor endorsed by Starbucks. In fact Starbucks disputes the findings.

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