By Trey Rusk
Yesterday, March 29, 2024, MGM Entertainment was hacked
again. The hack was so simple that it's mind boggling. Now remember
last fall MGM and Caesars were both hacked. Caesars paid the ransom.
MGM said no and paid nearly as much reworking their IT Security
Division. This hack really wasn't a hack. Just a dumbass IT employee.
Details:
"IT. How can I help you? Yeah, this is Joe Blow from Park MGM and I
can't log in. I've tried my password but it may not be correct. OK,
Joe I've located you so give me your DOB and Employee number hanging on
your badge." Joe rattles off the numbers and VIOLA, IT gives him the
info. All is good except it ain't the real Joe Blow. Joe Blow had all
that info on his Facebook page. The employee number was taken from a
photo of him wearing his badge and was enlarged for clarity.
Bam!
System failure! MGM's phones, room keys, reservations, slot machines
and anything that uses a computer is not working. Guests cannot enter
their rooms. Restaurants cannot accept credit cards. Cash is King, but
nobody really carries a lot of cash anymore. Everything is digital.
MGM estimates 100 million bucks in losses so far.
MGM
tries to cover it up but they can't keep a lid on it. Somehow the WSJ
runs the story today and it's not good. Easter Weekend and they are
sold out. Hotel guests are literally sleeping in the hallways because
they can't open the electronic lock on their $300 a night hotel room.
Once they do get inside they beat feet to another hotel if they can
find one.
I told you the
above to tell you this... Anyone can be hacked. Governments, Big
Businesses, and Ma and Pa. Banks are accused of stealing from
depositors everyday. However, in most cases the depositor/customers had
given their information to someone that they thought was the fraud
division of the bank during a phone call or an email. Most of the time
the victim is elderly.
Don't
use a Debit Card on a gas pump or convenience store. Never use self
check out and keep your credit cards in a scan proof wallet.
This
happened to an elderly relative of mine and I can tell you that the
bank will look into it but there is really nothing they can do.
Sometimes a good homeowners policy will cover some of it. The police
will make a report. The end.
2 comments:
You would think they would improve their security, wouldn't you?
Bob, They did some upgrades and training last time. This was a pure OH SHIT moment. It appears that IT call desk f*cked up and cost MGM millions.
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